Tuesday, December 2, 2008

Broadband Incident Report : EXETER ATM NODE 2 : RESTRICTED SERVICE : Reference 29057 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29057   Issue : 1  
  Detected Date: 02/12/2008   Detected Time: 18:49  
  Start Date: 02/12/2008   Start Time: 18:47  
  Anticipated Clear Date: 02/12/2008   Anticipated Clear Time: 20:47  
     
  Incident Headline: EXETER ATM NODE 2 : RESTRICTED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

It is likely your Broadband End Users are experiencing one or more of the following:
Throughput related issues
Intermittent loss of synchronisation
Packet loss

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
0113201142011590116201179
01189012020120401206012135
01216301223012240122701228
0122901233012340124201244
0124501248012520125301254
0125601268012710127301292
0129301295012970130201303
0130501312201313301315501323
0132401332013550138201383
01384013920139501404014124
01418801423014240144201452
0146301473014740148301492
01493015060151700152201527
0155301554015820159201603
01604016148016162016174016183
01619401623016340163501642
0168501689017020170401707
0170801722017230173801752
0175301772017820178401786
0178901792017930180301805
0182301843018650187201895
0190001903019040190501908
0191450191460191560192201925
019320194201962019780207228
02074950208331020842602084660208553
02085720208661020874302087600208946
02380330239275023928102476220247634
0282565028713702890430292022LLWW0
0282565028713702890430292022
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/12/2008 18:58

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