Saturday, December 6, 2008

Broadband Incident Report : : LIVERPOOL AINTREE MUX 102 : LOSS OF SERVICE : Reference 29364 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29364   Issue : FINAL  
  Detected Date: 06/12/2008   Detected Time: 08:48  
  Start Date: 06/12/2008   Start Time: 08:47  
  Actual Clear Date: 06/12/2008   Actual Clear Time: 11:10  
     
  Incident Headline: : LIVERPOOL AINTREE MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Card Change

This issue may have been due to
a Hardware Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
015122015128015129015147015152
015153015128015129015147
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 06/12/2008 11:28

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