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BT Wholesale - Broadband Incident Report | |||||||||||||||||||||||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||||||||||||||||||||||||||||
BT Incident Reference: | 4882 | Issue : | 3 | ||||||||||||||||||||||||||||||||||||||||||
Detected Date: | 04/03/2009 | Detected Time: | 01:11 | ||||||||||||||||||||||||||||||||||||||||||
Start Date: | 04/03/2009 | Start Time: | 00:00 | ||||||||||||||||||||||||||||||||||||||||||
Anticipated Clear Date: | 04/03/2009 | Anticipated Clear Time: | 13:00 | ||||||||||||||||||||||||||||||||||||||||||
Incident Headline: | : 3 MUXES IN LONDON : LOSS OF SERVICE | ||||||||||||||||||||||||||||||||||||||||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | ||||||||||||||||||||||||||||||||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: SELECT ONE OF THE OPTIONS BELOW ----------------------------------- . An Engineer is on site carrying out further diagnostics. ----------------------------------- Further updates will be provided as soon as possible. | ||||||||||||||||||||||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/03/2009 10:59
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