Friday, March 6, 2009

Broadband Incident Report : READING EARLEY MUX 001 AND 002 : DEGRADED SERVICE : Reference 5122 : Issue 6 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 5122   Issue : 6  
  Detected Date: 06/03/2009   Detected Time: 10:13  
  Start Date: 06/03/2009   Start Time: 10:12  
  Anticipated Clear Date: 06/03/2009   Anticipated Clear Time: 19:45  
     
  Incident Headline: READING EARLEY MUX 001 AND 002 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 15:44, we are now monitoring for a stability period of 3 hours.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0118301189
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 06/03/2009 16:00

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