Friday, March 6, 2009

Broadband Incident Report : READING EARLEY MUX 001 AND 002 : DEGRADED SERVICE : Reference 5122 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 5122   Issue : FINAL  
  Detected Date: 06/03/2009   Detected Time: 10:13  
  Start Date: 06/03/2009   Start Time: 10:12  
  Actual Clear Date: 06/03/2009   Actual Clear Time: 15:44  
     
  Incident Headline: READING EARLEY MUX 001 AND 002 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0118301189
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 06/03/2009 18:49

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