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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 5165 | Issue : | 3 | |||||
Detected Date: | 06/03/2009 | Detected Time: | 20:31 | |||||
Start Date: | 06/03/2009 | Start Time: | 20:30 | |||||
Anticipated Clear Date: | 07/03/2009 | Anticipated Clear Time: | 00:40 | |||||
Incident Headline: | READING EARLEY MUX 001 AND 002 : DEGRADED SERVICE | |||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | |||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 21:35, we are now monitoring for a stability period of 3 hours. ----------------------------------- Further updates will be provided as soon as possible. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 06/03/2009 21:40
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