Broadband Incident Report : READING EARLEY MUX 001 AND 002 : DEGRADED SERVICE : Reference 5165 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	5165		Issue :	FINAL
	Detected Date:	06/03/2009		Detected Time:	20:31
	Start Date:	06/03/2009		Start Time:	20:30
	Actual Clear Date:	06/03/2009		Actual Clear Time:	21:35
	Incident Headline:	READING EARLEY MUX 001 AND 002 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a reboot of a card. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01183 01189

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/03/2009 01:06