Broadband Incident Report : : WHITCHURCH MUX 102 : LOSS OF SERVICE : Reference 4945 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	4945		Issue :	FINAL
	Detected Date:	04/03/2009		Detected Time:	16:15
	Start Date:	04/03/2009		Start Time:	16:15
	Actual Clear Date:	04/03/2009		Actual Clear Time:	17:20
	Incident Headline:	: WHITCHURCH MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0292020 0292021 0292025 0292030 0292031 0292033 0292040 0292041 0292052 0292061 0292062 0292063 0292065 0292069 LLSW0 0292062 0292063 0292065 0292069

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System Time Stamp: 04/03/2009 20:15