Tuesday, June 30, 2009

Broadband Incident Report : MELROSEGATE MUX 101 : LOSS OF SERVICE : Reference 16139 : Issue 9 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16139   Issue : 9  
  Detected Date: 30/06/2009   Detected Time: 16:28  
  Start Date: 30/06/2009   Start Time: 16:00  
  Anticipated Clear Date: 01/07/2009   Anticipated Clear Time: 01:00  
     
  Incident Headline: MELROSEGATE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01904
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/06/2009 22:59

No comments: