Wednesday, July 1, 2009

Broadband Incident Report : MELROSEGATE MUX 101 : LOSS OF SERVICE : Reference 16213 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16213   Issue : 1  
  Detected Date: 01/07/2009   Detected Time: 09:31  
  Start Date: 01/07/2009   Start Time: 09:31  
  Anticipated Clear Date: 01/07/2009   Anticipated Clear Time: 11:31  
     
  Incident Headline: MELROSEGATE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.
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Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01904
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/07/2009 09:40

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