Broadband Incident Report : WESTERHAM MUX 101 : LOSS OF SERVICE : Reference 16156 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16156		Issue :	FINAL
	Detected Date:	30/06/2009		Detected Time:	19:07
	Start Date:	30/06/2009		Start Time:	19:00
	Actual Clear Date:	30/06/2009		Actual Clear Time:	22:55
	Incident Headline:	WESTERHAM MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a power cycle. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01959

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Incident Manager - Automatic Mailer.
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System Time Stamp: 01/07/2009 02:06