Broadband Incident Report : MELROSEGATE MUX 101 : LOSS OF SERVICE : Reference 16213 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16213		Issue :	FINAL
	Detected Date:	01/07/2009		Detected Time:	09:31
	Start Date:	01/07/2009		Start Time:	09:31
	Actual Clear Date:	01/07/2009		Actual Clear Time:	21:47
	Incident Headline:	MELROSEGATE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01904

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System Time Stamp: 02/07/2009 02:24