Broadband Incident Report : 10 MUXS IN THE GLASGOW AREA : LOSS OF SERVICE : Reference 24997 : Issue 13 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24997		Issue :	13
	Detected Date:	15/10/2009		Detected Time:	06:52
	Start Date:	15/10/2009		Start Time:	06:00
	Anticipated Clear Date:	15/10/2009		Anticipated Clear Time:	16:30
	Incident Headline:	10 MUXS IN THE GLASGOW AREA : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01236 014124 014141 014142 014155 014156 014157 014158 014177 014194 014156 014157 014158 014177

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/10/2009 15:16