Broadband Incident Report : ALREWAS MSAN 301 : DEGRADED SERVICE : Reference 24757 : Issue 5 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24757		Issue :	5
	Detected Date:	13/10/2009		Detected Time:	07:59
	Start Date:	13/10/2009		Start Time:	07:58
	Anticipated Clear Date:	13/10/2009		Anticipated Clear Time:	10:25
	Incident Headline:	ALREWAS MSAN 301 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 10:10, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01283

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System Time Stamp: 13/10/2009 10:28