Broadband Incident Report : : FARNHAM MUX 101 AND BENTLEY MUX 101 : DEGRADED SERVICE : Reference 24611 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24611		Issue :	FINAL
	Detected Date:	11/10/2009		Detected Time:	00:58
	Start Date:	11/10/2009		Start Time:	00:50
	Actual Clear Date:	11/10/2009		Actual Clear Time:	03:30
	Incident Headline:	: FARNHAM MUX 101 AND BENTLEY MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card change. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01252 01420

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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/10/2009 06:50