Tuesday, October 13, 2009

Broadband Incident Report : ALREWAS MSAN 301 : DEGRADED SERVICE : Reference 24757 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24757   Issue : FINAL  
  Detected Date: 13/10/2009   Detected Time: 07:59  
  Start Date: 13/10/2009   Start Time: 07:58  
  Actual Clear Date: 13/10/2009   Actual Clear Time: 10:10  
     
  Incident Headline: ALREWAS MSAN 301 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Power Cycle


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01283
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/10/2009 13:35

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