Broadband Incident Report : : BILSTON MUX 101 : DEGRADED SERVICE : Reference 29310 : Issue 11 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29310		Issue :	11
	Detected Date:	30/11/2009		Detected Time:	07:20
	Start Date:	30/11/2009		Start Time:	06:32
	Anticipated Clear Date:	30/11/2009		Anticipated Clear Time:	18:38
	Incident Headline:	: BILSTON MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 15.38, we are now monitoring for a stability period of 3 hours. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01902

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/11/2009 15:56