Monday, November 30, 2009

Broadband Incident Report : : BILSTON MUX 101 : DEGRADED SERVICE : Reference 29310 : Issue 11 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29310   Issue : 11  
  Detected Date: 30/11/2009   Detected Time: 07:20  
  Start Date: 30/11/2009   Start Time: 06:32  
  Anticipated Clear Date: 30/11/2009   Anticipated Clear Time: 18:38  
     
  Incident Headline: : BILSTON MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 15.38, we are now monitoring for a stability period of 3 hours.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01902
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/11/2009 15:56

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