Monday, November 30, 2009

Broadband Incident Report : BILSTON MUX 101 : DEGRADED SERVICE : Reference 29310 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29310   Issue : 3  
  Detected Date: 30/11/2009   Detected Time: 07:20  
  Start Date: 30/11/2009   Start Time: 06:32  
  Anticipated Clear Date: 30/11/2009   Anticipated Clear Time: 11:00  
     
  Incident Headline: BILSTON MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01902
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/11/2009 09:33

No comments: