Broadband Incident Report : : TYWYN GWYNEDD ADSL 101 : LOSS OF SERVICE : Reference 29833 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29833		Issue :	FINAL
	Detected Date:	03/12/2009		Detected Time:	00:36
	Start Date:	03/12/2009		Start Time:	00:36
	Actual Clear Date:	03/12/2009		Actual Clear Time:	01:08
	Incident Headline:	: TYWYN GWYNEDD ADSL 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Connector Reseat Power Cycle Reboot Of Application Reboot of a Card Software Download This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01654

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System Time Stamp: 03/12/2009 06:59