Broadband Incident Report : : POTTERS BAR AREA 4 MUXES : DEGRADED SERVICE : Reference 29600 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29600		Issue :	FINAL
	Detected Date:	30/11/2009		Detected Time:	18:15
	Start Date:	30/11/2009		Start Time:	18:11
	Actual Clear Date:	30/11/2009		Actual Clear Time:	19:05
	Incident Headline:	: POTTERS BAR AREA 4 MUXES : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change. This issue may have been due to an Equipment Failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203074 0203114 0203204 0203209 0203210 0203213 0203224 0203235 0207209 0207328 0207372 0207419 0207604 0207624 0207625 0207691 0207692 0208201 0208209 0208245 0208248 0208292 0208340 0208341 0208342 0208347 0208348 0208365 0208372 0208374 0208381 0208442 0208444 0208455 0208457 0208458 0208632 0208731 0208815 0208829 0208883 0208905 0208922 0208931 LLLW0 0208905 0208922 0208931

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/11/2009 21:45