Broadband Incident Report : : CULBOKIE MUX 101 : LOSS OF SERVICE : Reference 29000 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29000		Issue :	2
	Detected Date:	26/11/2009		Detected Time:	00:07
	Start Date:	26/11/2009		Start Time:	00:05
	Anticipated Clear Date:	26/11/2009		Anticipated Clear Time:	03:45
	Incident Headline:	: CULBOKIE MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: been tasked to site. Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01349

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Incident Manager - Automatic Mailer.
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System Time Stamp: 26/11/2009 02:05