Thursday, November 26, 2009

Broadband Incident Report : : CULBOKIE MUX 101 : LOSS OF SERVICE : Reference 29000 : Issue 2 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29000   Issue : 2  
  Detected Date: 26/11/2009   Detected Time: 00:07  
  Start Date: 26/11/2009   Start Time: 00:05  
  Anticipated Clear Date: 26/11/2009   Anticipated Clear Time: 03:45  
     
  Incident Headline: : CULBOKIE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: been tasked to site.
Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01349
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 26/11/2009 02:05

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