Broadband Incident Report : EDGE SWITCH ROUTER 16 BIRMINGHAM 6 : PARTIAL LOSS OF SERVICE : Reference 29106 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29106		Issue :	FINAL
	Detected Date:	27/11/2009		Detected Time:	03:10
	Start Date:	26/11/2009		Start Time:	14:30
	Actual Clear Date:	27/11/2009		Actual Clear Time:	16:31
	Incident Headline:	EDGE SWITCH ROUTER 16 BIRMINGHAM 6 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of Application This issue may have been due to a fibre fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01158 01159 012124 012143 012145 012148 012160 01285 01452 01509 01827 01285 01452

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System Time Stamp: 27/11/2009 17:17