Broadband Incident Report : : TYWYN MUX 101 : LOSS OF SERVICE : Reference 29140 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29140		Issue :	2
	Detected Date:	27/11/2009		Detected Time:	11:09
	Start Date:	27/11/2009		Start Time:	11:05
	Anticipated Clear Date:	27/11/2009		Anticipated Clear Time:	14:36
	Incident Headline:	: TYWYN MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 11:36, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01654

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System Time Stamp: 27/11/2009 11:58