Friday, November 27, 2009

Broadband Incident Report : : TYWYN MUX 101 : LOSS OF SERVICE : Reference 29140 : Issue 2 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29140   Issue : 2  
  Detected Date: 27/11/2009   Detected Time: 11:09  
  Start Date: 27/11/2009   Start Time: 11:05  
  Anticipated Clear Date: 27/11/2009   Anticipated Clear Time: 14:36  
     
  Incident Headline: : TYWYN MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 11:36, we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01654
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/11/2009 11:58

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