Friday, November 27, 2009

Broadband Incident Report : EDGE SWITCH ROUTER 16 BIRMINGHAM 6 : PARTIAL LOSS OF SERVICE : Reference 29106 : Issue 4 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29106   Issue : 4  
  Detected Date: 27/11/2009   Detected Time: 03:10  
  Start Date: 26/11/2009   Start Time: 14:30  
  Anticipated Clear Date: 27/11/2009   Anticipated Clear Time: 08:00  
     
  Incident Headline: EDGE SWITCH ROUTER 16 BIRMINGHAM 6 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is on site carrying out further diagnostics.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0115801159012124012143012145
012148012160012850145201509
018270128501452
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/11/2009 05:05

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