Broadband Incident Report : 5 MUX IN THE DUNDEE AREA : LOSS OF SERVICE : Reference 318 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	318		Issue :	FINAL
	Detected Date:	05/01/2010		Detected Time:	19:33
	Start Date:	05/01/2010		Start Time:	19:30
	Actual Clear Date:	06/01/2010		Actual Clear Time:	00:37
	Incident Headline:	5 MUX IN THE DUNDEE AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Configuration This issue may have been due to a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01241 01738

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System Time Stamp: 06/01/2010 01:33