Tuesday, January 5, 2010

Broadband Incident Report : ESR1 MANCHESTER5 : LOSS OF SERVICE : Reference 261 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 261   Issue : 1  
  Detected Date: 05/01/2010   Detected Time: 01:50  
  Start Date: 05/01/2010   Start Time: 01:45  
  Anticipated Clear Date: 05/01/2010   Anticipated Clear Time: 01:46  
     
  Incident Headline: ESR1 MANCHESTER5 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.  
  Progress Details: Service has been restored by completing a
Reset of Application
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 05/01/2010 02:05

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