Tuesday, January 5, 2010

Broadband Incident Report : : FARADAY EDGE SWITCH ROUTER 3 : LOSS OF SERVICE : Reference 288 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 288   Issue : 1  
  Detected Date: 05/01/2010   Detected Time: 12:12  
  Start Date: 05/01/2010   Start Time: 12:09  
  Anticipated Clear Date: 05/01/2010   Anticipated Clear Time: 12:10  
     
  Incident Headline: : FARADAY EDGE SWITCH ROUTER 3 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.  
  Progress Details: Service has been restored by completing a


This issue may have been due to
a Data Fault

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/01/2010 12:24

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