Friday, January 8, 2010

Broadband Incident Report : DUNS MSAN 302 : LOSS OF SERVICE : Reference 497 : Issue 4 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 497   Issue : 4  
  Detected Date: 07/01/2010   Detected Time: 16:22  
  Start Date: 07/01/2010   Start Time: 16:19  
  Anticipated Clear Date: 08/01/2010   Anticipated Clear Time: 20:00  
     
  Incident Headline: DUNS MSAN 302 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01361
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 08/01/2010 15:49

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