Saturday, January 9, 2010

Broadband Incident Report : INVERNESS AREA 8 ADSL MUXS : LOSS OF SERVICE : Reference 611 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 611   Issue : FINAL  
  Detected Date: 08/01/2010   Detected Time: 13:59  
  Start Date: 08/01/2010   Start Time: 13:55  
  Actual Clear Date: 09/01/2010   Actual Clear Time: 01:55  
     
  Incident Headline: INVERNESS AREA 8 ADSL MUXS : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Configuration
This issue may have been due to
a Cable Fault
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01445
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/01/2010 03:00

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