Broadband Incident Report : : DUNS MSAN 302 : LOSS OF SERVICE : Reference 497 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	497		Issue :	2
	Detected Date:	07/01/2010		Detected Time:	16:22
	Start Date:	07/01/2010		Start Time:	16:19
	Anticipated Clear Date:	08/01/2010		Anticipated Clear Time:	12:00
	Incident Headline:	: DUNS MSAN 302 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Due to weather and safety, access required by 4 wheel drive vehicle - engineer will attend site 8/1/10 --------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01361

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Incident Manager - Automatic Mailer.
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System Time Stamp: 07/01/2010 17:53