Broadband Incident Report : : GREAT MILTON MUX 101 : LOSS OF SERVICE : Reference 189 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	189		Issue :	FINAL
	Detected Date:	04/01/2010		Detected Time:	11:19
	Start Date:	04/01/2010		Start Time:	11:18
	Actual Clear Date:	05/01/2010		Actual Clear Time:	11:52
	Incident Headline:	: GREAT MILTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Configuration This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01844

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System Time Stamp: 05/01/2010 12:15