Tuesday, January 5, 2010

Broadband Incident Report : 5 MUX IN THE DUNDEE AREA : LOSS OF SERVICE : Reference 318 : Issue 3 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 318   Issue : 3  
  Detected Date: 05/01/2010   Detected Time: 19:33  
  Start Date: 05/01/2010   Start Time: 19:30  
  Anticipated Clear Date: 06/01/2010   Anticipated Clear Time: 02:00  
     
  Incident Headline: 5 MUX IN THE DUNDEE AREA : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0124101738
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/01/2010 23:47

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