Tuesday, February 16, 2010

Broadband Incident Report : : BIDFORD-ON-AVON MUX 101 : LOSS OF SERVICE : Reference 4964 : Issue 5 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4964   Issue : 5  
  Detected Date: 16/02/2010   Detected Time: 07:59  
  Start Date: 16/02/2010   Start Time: 07:59  
  Anticipated Clear Date: 16/02/2010   Anticipated Clear Time: 17:30  
     
  Incident Headline: : BIDFORD-ON-AVON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 14:30, we are now monitoring for a stability period.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01789
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/02/2010 15:08

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