Monday, February 15, 2010

Broadband Incident Report : SALEN MUX 101 : LOSS OF SERVICE : Reference 4844 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4844   Issue : FINAL  
  Detected Date: 14/02/2010   Detected Time: 18:48  
  Start Date: 14/02/2010   Start Time: 18:48  
  Actual Clear Date: 15/02/2010   Actual Clear Time: 10:45  
     
  Incident Headline: SALEN MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

cable repair

This issue may have been due to

a Cable Fault


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01967
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/02/2010 11:31

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