Monday, February 15, 2010

Broadband Incident Report : CANARY WHARF MUX 002 : DEGRADED SERVICE : Reference 4880 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4880   Issue : FINAL  
  Detected Date: 15/02/2010   Detected Time: 10:39  
  Start Date: 15/02/2010   Start Time: 10:36  
  Actual Clear Date: 15/02/2010   Actual Clear Time: 11:30  
     
  Incident Headline: CANARY WHARF MUX 002 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02030690203222020322902070010207005
02070680207093020716802073660207510
02075150207517020753102075360207537
0207538020771902079870207536
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/02/2010 12:04

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