Friday, June 18, 2010

Broadband Incident Report : BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE : Reference 17168 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17168   Issue : 1  
  Detected Date: 18/06/2010   Detected Time: 11:49  
  Start Date: 18/06/2010   Start Time: 11:42  
  Anticipated Clear Date: 18/06/2010   Anticipated Clear Time: 17:00  
     
  Incident Headline: BIRMINGHAM NODE 10185 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
0116201212401214401216801386
0145201453015680167601684
0182701874024763602476640247673
0187402476360247664
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/06/2010 15:32

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