Broadband Incident Report : : CANARY WHARF MSAN 304 : LOSS OF SERVICE : Reference 17039 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17039		Issue :	2
	Detected Date:	17/06/2010		Detected Time:	13:05
	Start Date:	17/06/2010		Start Time:	13:00
	Anticipated Clear Date:	17/06/2010		Anticipated Clear Time:	21:37
	Incident Headline:	: CANARY WHARF MSAN 304 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: ----------------------------------- An Engineer is now on site waiting delivery of spare card. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0203069 0203222 0203229 0207001 0207005 0207068 0207093 0207510 0207515 0207517 0207531 0207536 0207537 0207538 0207719 0207987 0207536 0207537 0207538

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/06/2010 20:40