Thursday, June 17, 2010

Broadband Incident Report : : CANARY WHARF MSAN 304 : LOSS OF SERVICE : Reference 17000 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17000   Issue : FINAL  
  Detected Date: 17/06/2010   Detected Time: 08:15  
  Start Date: 17/06/2010   Start Time: 08:15  
  Actual Clear Date: 17/06/2010   Actual Clear Time: 10:32  
     
  Incident Headline: : CANARY WHARF MSAN 304 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Power Cycle
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02030690203222020322902070010207005
02070680207093020751002075150207517
02075310207536020753702075380207719
0207987020753602075370207538
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/06/2010 10:55

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