Thursday, June 17, 2010

Broadband Incident Report : : COLLIESTON MUX 301 : LOSS OF SERVICE : Reference 17068 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17068   Issue : 2  
  Detected Date: 17/06/2010   Detected Time: 16:41  
  Start Date: 17/06/2010   Start Time: 16:38  
  Anticipated Clear Date: 17/06/2010   Anticipated Clear Time: 19:15  
     
  Incident Headline: : COLLIESTON MUX 301 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
-----------------------------------
An Engineer has been tasked to site.
-----------------------------------
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01358
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/06/2010 18:27

No comments: