Thursday, June 17, 2010

Broadband Incident Report : : CANARY WHARF MSAN 304 : LOSS OF SERVICE : Reference 17000 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17000   Issue : 1  
  Detected Date: 17/06/2010   Detected Time: 08:15  
  Start Date: 17/06/2010   Start Time: 08:15  
  Anticipated Clear Date: 17/06/2010   Anticipated Clear Time: 10:15  
     
  Incident Headline: : CANARY WHARF MSAN 304 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
02030690203222020322902070010207005
02070680207093020751002075150207517
02075310207536020753702075380207719
0207987020753602075370207538
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/06/2010 08:47

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