Broadband Incident Report : : CANARY WHARF MSAN 304 : LOSS OF SERVICE : Reference 17039 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17039		Issue :	FINAL
	Detected Date:	17/06/2010		Detected Time:	13:05
	Start Date:	17/06/2010		Start Time:	13:00
	Actual Clear Date:	17/06/2010		Actual Clear Time:	23:18
	Incident Headline:	: CANARY WHARF MSAN 304 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203069 0203222 0203229 0207001 0207005 0207068 0207093 0207510 0207515 0207517 0207531 0207536 0207537 0207538 0207719 0207987 0207536 0207537 0207538

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System Time Stamp: 18/06/2010 00:25