Thursday, June 17, 2010

Broadband Incident Report : : COLLIESTON MUX 301 : LOSS OF SERVICE : Reference 17068 : Issue 3 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17068   Issue : 3  
  Detected Date: 17/06/2010   Detected Time: 16:41  
  Start Date: 17/06/2010   Start Time: 16:38  
  Anticipated Clear Date: 17/06/2010   Anticipated Clear Time: 21:33  
     
  Incident Headline: : COLLIESTON MUX 301 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
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An Engineer is on site carrying out further diagnostics.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01358
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/06/2010 20:36

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