Broadband Incident Report : : MUCH HADHAM MUX 101 : DEGRADED SERVICE : Reference 16700 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16700		Issue :	FINAL
	Detected Date:	14/06/2010		Detected Time:	15:27
	Start Date:	14/06/2010		Start Time:	15:25
	Actual Clear Date:	14/06/2010		Actual Clear Time:	15:41
	Incident Headline:	: MUCH HADHAM MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Remote Card Reset --------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01279

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System Time Stamp: 14/06/2010 16:04