Friday, August 20, 2010

Broadband Incident Report : : BURY ST EDMUNDS NODE 09007 : PARTIAL LOSS OF SERVICE : Reference 23492 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23492   Issue : FINAL  
  Detected Date: 20/08/2010   Detected Time: 01:27  
  Start Date: 20/08/2010   Start Time: 01:21  
  Actual Clear Date: 20/08/2010   Actual Clear Time: 02:15  
     
  Incident Headline: : BURY ST EDMUNDS NODE 09007 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a configuration change.

This issue may have been due to
a data fault.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
012840135901440
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/08/2010 02:44

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