Wednesday, August 18, 2010

****SPAM:5.4**** Broadband Incident Report : : READING NODE 05211 : LOSS OF SERVICE : Reference 23357 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23357   Issue : FINAL  
  Detected Date: 18/08/2010   Detected Time: 14:42  
  Start Date: 18/08/2010   Start Time: 14:38  
  Actual Clear Date: 18/08/2010   Actual Clear Time: 20:30  
     
  Incident Headline: : READING NODE 05211 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change
This issue may have been due to

a Hardware Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0118901202012350124301258
0128001326013920145401458
0149401548015660160801672
0173001736017520182201934
0198301993023803102380320238034
02380360238039023804202380430238044
02380480238049023805502380570238058
023806702380680238090LLSM0To Fo
023806702380680238090
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/08/2010 20:42

No comments: