Sunday, August 15, 2010

Broadband Incident Report : : MANCHESTER CENTRAL MSAN 302 : INCIDENT CANCELLED. : Reference 23045 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23045   Issue : FINAL  
  Detected Date: 15/08/2010   Detected Time: 03:14  
  Start Date: 15/08/2010   Start Time: 03:14  
  Actual Clear Date: 15/08/2010   Actual Clear Time: 03:14  
     
  Incident Headline: : MANCHESTER CENTRAL MSAN 302 : INCIDENT CANCELLED.  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
SELECT ONE OF THE OPTIONS BELOW
-----------------------------------
Card Change
Card Reseat
Configuration
Connector Change
Connector Reseat
Power Cycle
Reboot Of Application
Reboot of a Card
Reboot of Software
Reset of Application
Reset of a Card
Reset of Software
Shelf Change
Software Download
Software Upload

Incident cancelled has been caused by IMT23046/10.



BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
016122016123016124016192
 
     

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System Time Stamp: 15/08/2010 03:35

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