Wednesday, August 18, 2010

Broadband Incident Report : : READING NODE 05211 : LOSS OF SERVICE : Reference 23357 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23357   Issue : FINAL  
  Detected Date: 18/08/2010   Detected Time: 14:42  
  Start Date: 18/08/2010   Start Time: 14:38  
  Actual Clear Date:   Actual Clear Time:  
     
  Incident Headline: : READING NODE 05211 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0118901202012350124301258
0128001326013920145401458
0149401548015660160801672
0173001736017520182201934
0198301993023803102380320238034
02380360238039023804202380430238044
02380480238049023805502380570238058
023806702380680238090LLSM0To Fo
023806702380680238090
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/08/2010 18:53

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