Sunday, August 15, 2010

Broadband Incident Report : : MANCHESTER : PARTIAL LOSS OF SERVICE : Reference 23046 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23046   Issue : 1  
  Detected Date: 15/08/2010   Detected Time: 03:11  
  Start Date: 15/08/2010   Start Time: 03:00  
  Anticipated Clear Date: 15/08/2010   Anticipated Clear Time: 05:00  
     
  Incident Headline: : MANCHESTER : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

It is likely your Broadband End Users are experiencing one or more of the following:
Throughput related issues
Intermittent loss of synchronisation
Packet loss

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
0113201142012040122901246
0125301254012570127001274
012820129801313301314401403
01484015125015126015135015152
015170015240153801544016122
016123016124016125016134016143
016165016172016176016179016192
0162301653016950170401706
0172101744017450175601768
0177201773017820182401827
0192501942019460195201978
02830260194601952
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/08/2010 03:36

No comments: