Sunday, August 15, 2010

Broadband Incident Report : MANCHESTER : PARTIAL LOSS OF SERVICE : Reference 23046 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23046   Issue : FINAL  
  Detected Date: 15/08/2010   Detected Time: 03:11  
  Start Date: 15/08/2010   Start Time: 03:00  
  Actual Clear Date: 15/08/2010   Actual Clear Time: 04:59  
     
  Incident Headline: MANCHESTER : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0113201142012040122901246
0125301254012570127001274
012820129801313301314401403
01484015125015126015135015152
015170015240153801544016122
016123016124016125016134016143
016165016172016176016179016192
0162301653016950170401706
0172101744017450175601768
0177201773017820182401827
0192501942019460195201978
02830260194601952
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/08/2010 05:28

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