Thursday, December 9, 2010

Broadband Incident Report : : 18 MUXS : PARTIAL LOSS OF SERVICE : Reference 34428 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 34428   Issue : FINAL  
  Detected Date: 09/12/2010   Detected Time: 12:04  
  Start Date: 09/12/2010   Start Time: 09:00  
  Actual Clear Date: 09/12/2010   Actual Clear Time: 20:00  
     
  Incident Headline: : 18 MUXS : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Cable replacement
This issue was due to
A Faulty cable
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0125601296013560146301479
0156101577016250163301794
01946028295502879540287964
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 09/12/2010 20:24

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